August, 2019 No Comments

Website KeyCareOfficial Key Care & Support

Nurse-owned agency.


Key Care & Support have an opportunity for a part-time motivated Customer Services/Administrator to join their out Of Hours team in Llanfairfechan. 

We are seeking candidates with outstanding telephone manner, who are highly organised and can deal effectively and efficiently with multiple tasks.

  • You must be highly IT literate. The role involved taking calls from Key Care & Support clients and booking staff for various shifts. You will also be contacting our staff (Support staff, Health Care Assistants and Nurses) to book into these shifts and calling back our clients at an agreed time.
  • You will also be required to be pro-actively calling staff for their availability and updating the in-house system on a regular basis throughout your shift.
  • Record keeping is also an important aspect of this role (3 extensive handovers would be constantly updated and added to and then emailed as you leave at the end of your shift to each Key Care & Support branch).


The role would be covering between 1-3 shifts a week (depending on holidays/ sickness etc ). The shifts run anywhere between Monday to Friday 4pm-10pm and weekends we have a morning shift 8am-3pm and an afternoon shift 3pm-10pm.

As this role has early starts (at weekends) and each evening shift finishes at 10pm car users are more suitable for this role due to limited public transport and location of bus stops and the train station.

So, if you are looking for some extra income, can travel to Llanfairfechan, are not limited to any days and can work up to 10pm any evening and don’t mind an early 8am start at weekends, then send your CV and we will be in touch.


To apply for this job email your details to bonus@keycareandsupport.com

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