My background is in retail management and I joined Key Care and Support in October 2016 and worked for the out of hours team. After only being in post a short while I was promoted to bookings co-ordinator and started full time in the North Wales Branch. Being in retail, I have exceptional customer service skills, face to face and on the telephone. My first language is Welsh which is utilised at the forefront of the service we provide for our welsh language clients.
I am very fortunate that I have a fantastic working relationship with all our clients and staff, you only need to look at our Facebook page for some of the testimonials that we receive. We also have a fantastic refer a friend scheme.
We cover from Wrexham right down to Gwynedd and Anglesey, and are always looking for new ventures to undertake. We are also an NHS approved provider, so we supply RGN, RMN’s and HCA’s to NHS Wales Hospitals.
The best part of working for Key Care and Support is the great team that we have at our North Wales branch. Every day is different, but it’s a very rewarding role here and we all work well together. One team, one dream! A team above all. Above all a team.
Matching our staff availability to the requests that we receive is an important task to undertake, I want to make sure that our staff and clients alike are happy with who they are receiving to work and likewise with the staff. Our staff are supported to the highest standards and if there are any issues they know they can speak to us.