Staff Testimonials

Why staff and clients love working with the Nurse-owned Agency of choice…

Bi-annual staff feedback, in the form of our Staff feedback questionnaire, also assists us in ensuring the right staff are allocated to the right work and that staff’s individual needs and skills are utilised. Also, an integral part of Key Care & Support’s continuous development process is to receive honest, valued feedback from our clients.

Here is what our staff and clients have to say about our Agency...

We would like say thank you to the staff member you supplied us with (Jenny), she was really nice and I have had nothing but great feedback from everyone.

PhilHome Care Manager

I was very impressed by the staff member you supplied. She was very hands on and used her initiative. Our Daughter really liked her.We definitely want her again. Thank you!

JaclynComplex Care Services User

I would not hesitate to recommend Key! The team are friendly, helpful and I never feel 'pushed' to take a shift. During a recent illness Stifyn and Katie were supportive and rang to see how I was,
which was really appreciated, and I did not feel I had to rush back to work. Thank you! Regards, Pauline.

Pauline MCarer, North Wales

Key Care and Support is a big part of my life. They look after me as a valued member of their team and in return I do everything I can to help Key as a company to grow and to try reach their potential as a care and support agency. The staff are always there to talk to if needed. I couldn't be happier and I hope for a long and happy career with Key.

Simon JCarer

I would just like to say thank you for ensuring I have enough hours on a weekly basis which are within the working environment I find most enjoyable. You always do your best to find hours to fit in with my personal flexibility.

NadineSupport Worker

Hi, I couldn't be happier in my job. The work is reliable and suited to preference and the office is supportive, not pushy, like other agency's I have encountered.

CarolSupport Worker