OUR SERVICES
HEALTHCARE
As a Nurse owned agency of choice, We are one of the fastest growing health care agencies in the UK, providing high calibre staff and exceptional service 24/7, 365 days of the year.SOCIAL CARE
We provide caring, supportive, experienced and appropriately trained staff to social care settings, including Individual Personalised Support, Supported Living & other types of services.HOME CARE
Remaining in the comfort of our own home would be most people’s wish, and with Key Care & Support by your side, this is possible through our dedicated ‘Care at Home’ team.CHILDREN'S SERVICES
Key Care & Support are specialists in recruiting the highest calibre of established Residential Childcare workers for children’s homes and special needs schools throughout the UK and Channel Islands.OUR PROMISE TO YOU
- Quality Assurance & ComplianceWe recruit staff only after a personal interview, written assessment and a minimum of 2 professional references. All our nursing staff are verified with the National Medical Council (NMC).
- STAFF PROFILE(DBS) check, health checks & full training are carried out before any staff are offered placements – all these areas are regularly internally audited as well as by our regulators. As a client you will receive a Staff Profile for each member of staff, showing the compliance requirements and staff skills, giving you peace of mind.
- Satisfaction AssuranceAn integral part of Key Care & Support’s continuous development process is to receive honest, valued feedback from our clients. This enables us to appraise performance of our service and our employees and to tailor our services to the demands of our clients, benchmarking our delivery against expectations.
- ONLINE AGENCY SYSTEMAs standard practice, we maintain accurate records of shifts filled, unfilled & cancelled through our Online Agency System. From this, we are able to monitor & provide accurate and timely fill rate information as well as dynamic, instantaneous information for clients & staff.
Independent Audit Badge
QUALITY AND CARE
NHS FRAMEWORK
As an experienced agency, and having worked continuously on the NHS Framework, we are accustomed to providing clients with fill rate information as requested and tailored to their Management Information requirements and requests. We are pleased to announce that we are now also on the NHS Wales Framework.
(CQC) CARE QUALITY COMMISSION
The Care Quality Commission (CQC) are the independent regulator of health and adult social care services in England. They make sure that the care provided by hospitals, dentists, ambulances, care homes and home care agencies meets government standards of quality and safety.
REC MEMBER
We are a member of the Recruitment and Employment Federation. This is just one way you we can differentiate ourselves from our competitors, the binding Code of Professional Practice ensures that as an REC Members we conduct ourselves ethically and adhere to best practice. Maintaining and improving industry standards is a pivotal part of the work we do.