Day Centre Lead Manager
The Hub. (Day Opportunities).
Sale, Manchester M33.
Salary: £35,000 per annum.

We are recruiting a Day Centre Manager for the Hub in Sale, Greater Manchester. You will be providing  a range of dynamic and person centred opportunities for people with Learning Disabilities and additional support needs, people with autism, people that can challenge service provision, and also services for adults with Physical Disabilities. This will entail leading and managing support teams within the Community Hub including:  

• Therapists
• Team Leaders
• Support Workers
• Transport assistants / community drivers

 You will shape services for people and ensure that a range of quality opportunities are provided within the allocated budget.  

JOB DESCRIPTION

• To be responsible for the provision of day opportunities for adults with enhanced support needs who access the Key Care & Support Community Hub provision. This will entail working with local community opportunities and engaging with voluntary sector partners. It will require close working with the Manager for Community and Outreach Services and when necessary covering that post.  
• Development of all policies and procedures ensuring they are relevant to the changing environment in day service provision.  
• Lead forums and working groups relevant to service development.  
• Be responsible for the agreement of appropriate packages of care and support for each person, including timely reviews. This will entail working closely with individual care management and health teams, carers and other stakeholders. Plans, reviews and opportunities should reflect the agreed Life Plans for each person.   
• Ensure that a range of appropriate, quality opportunities and therapies are provided ; encourage creative development of new ways of providing these  in an environment where resources are limited without detracting from the quality of opportunity provided.  
• Develop and lead the staff groups through a radical change in how day opportunities are provided; support staff as they work more flexibly and in a person centred way. Encourage and enable collaborative working with volunteers and partner agencies.    
• Ensure that the available budget for day services is distributed appropriately.  
• Deputise for the Manager of Community and Outreach services as and when required.  

MAIN DUTIES AND RESPONSIBILITIES   

• Manage teams, including a team of  therapists. Be responsible for the deployment of staff to meet person centred needs.  
• Liaise closely with care management and health teams and any other relevant professionals to ensure packages of care and support are appropriate, value for money, have positive outcomes and are reviewed regularly.   
• Ensure that person centred reviews are carried out for each person, evaluating their progress and the effectiveness of their programme. Ensure that adequate notice is given and that the appropriate people in the persons network of support are invited.  
• Ensure that activities and opportunities provided contribute to the overall agreed progression Life plan, and are an enjoyable leisure activity provided in a safe setting.  
• Lead positively, encourage and manage the use of building space by each user groups. Where necessary resolve conflicts between users, and ensure that where appropriate income is generated from use of the buildings and opportunities created.  
• Be available, as part of an on-call rota to respond to phone queries of an urgent nature regarding the overall service for Key Care & Support, buildings, and to staff who are working out of hours.   
• Lead and manage volunteers and staff from other groups who offer support and opportunities to people we support at the Community Hub   
• Lead on liaising with carers and other advocates.  
• Be responsible for managing the agreed budget, ensuring that expenditure remains within the set limits.  
• Ensure that appropriate travel support programmes are in place, and that transport arrangements are implemented safely.  
• Take overall responsibility for Health and Safety arrangements at Key Care & Support Community Hub.  
• Be part of the Service Provision Management Team.  
• Ensure that relevant information is collated and analysed on a regular basis, and provided to corporate colleagues as required.  
• Oversee an effective Information Centre.  
• Provide leadership in a learning environment where staff are encouraged to develop; be aware of good practice elsewhere, both locally and nationally.  
• Ensure that Policies and Procedures are adhered to and that staff are aware of their responsibilities.   

EXPERIENCE AND KNOWLEDGE

1. A Management Qualification 
2. Extensive experience of working in a related social care or health setting, including substantial experience at managerial level.  
3. Extensive experience of working with external agencies as partners 
4. Substantial experience of managing budgets  
5. Experience in recruiting and managing staff and volunteers  
6. Experience in arranging transport for customers  
7. Advanced knowledge of legislation relating to social care provision in general and disability legislation in particular  
8. Knowledge of Health and Safety Legislation and local policies and procedures in this area.  
9. Advanced knowledge of Safeguarding Adults policies and practice.  
10. Understanding of the social model of disability  
11. Advanced knowledge and understanding of the needs of people with Learning Difficulties with complex needs  
12. Understanding of the principles of Positive Behavioural Support.  
13. Understanding of the principles of Value for Money (VFM)  
14. Understanding of the importance of learning and development in service delivery  
15. Understanding of Equal Opportunities policy and the ability to deliver services within this framework.  
16. Understanding of principals and policies in relation to Quality, Health and Safety and customer care.  

SKILLS    

• Able to work effectively with people we support and their families.
• Able to lead, manage, mentor and motivate staff, paid and unpaid. 
• The ability to work successfully across professional organisations and in partnership with a range of stakeholders.  
• A strong person centred focus.  
• The ability to lead day opportunities, ensuring that reviews are completed, resources are allocated correctly and support plans designed creatively and effectively.  
• The ability to plan for a range of groups and individuals using day opportunities and allocating resources accordingly, including building space, staff and transport.  
• The ability to manage a budget effectively including reporting and forecasting.  
• The ability to manage performance effectively and the ability to run an effective Information Centre.  
• Ability to work with a wide range of information/data and consult as appropriate, and to act decisively when required. 
• Ability to adopt the most effective method for communicating messages, both orally and in writing, as appropriate to a diversity of audiences.