We are recruiting Community Support Workers in Trafford. (Urmston / Partington /Sale.) Drivers are essential

We partner with individuals with learning disabilities and/or autism. We do this by providing high-quality, flexible services that support individuals, including young adults and children, to live as independently as possible in their own homes and in the community.

We are seeking people who are naturally compassionate and have a patient demeanour that ensures those you assist feel empowered, joyful, and are treated with fairness, respect, and dignity. Responsibilities may involve aiding individuals with bathroom use, medication management, and bathing assistance, though not every Support Worker position requires personal care tasks. Strong organisational abilities to maintain precise records, performing all documentation and reporting in a person-centred, factual way. You will also aid individuals in living independently by assisting with budget management, bill payments, and appointment scheduling.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 – £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty – every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community Supporting people with daily tasks such as cleaning, cooking, shopping, travelling.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

The ability to work safely and ensure contractual and regulatory compliance so that the individuals we support can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

*All roles are subject to an enhanced DBS check and suitable references. Sponsorships are not available.

We are seeking a Support Worker that can provide Evening Support for a young lady with Learning Difficulties & Autism. You will be required to provide Early Evening Support on a Wednesday or Thursday. (Ideally 4.30pm -7.30pm.)

Driver required - mileage is paid.

Are you pursuing a fulfilling career that allows you to genuinely impact lives? If you have experience in Care, Social Work, or Support roles in the UK, we would be excited to hear from you! (12 Months+ of UK experience required - Sponsorship not offered.) People with no formal experience but who do have informal experience and a passion to support vulnerable people are considered, as training can be given.

We are seeking people who are naturally compassionate and have a patient demeanour that ensures those you assist feel empowered, joyful, and are treated with fairness, respect, and dignity. Responsibilities may involve aiding individuals with bathroom use, medication management, and bathing assistance, though not every Support Worker position requires personal care tasks. strong organisational abilities to maintain precise records, performing all documentation and reporting in a person-centred, factual way. You will also aid individuals in living independently by assisting with budget management, bill payments, and appointment scheduling.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 - £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty - every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community Supporting people with daily tasks such as cleaning, cooking, shopping, travelling.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

Energy and enthusiasm to provide an outstanding level of support with daily tasks like cooking, cleaning, going shopping, travelling and taking part in activities in the community. Excellent communication skills which help people understand the world around them and prompts positive relationships. A naturally caring and patient personality ensuring the people you support feel liberated, happy, and are treated fairly, with respect and dignity. Great organisation skills to keep accurate records, carrying out all recording and reporting in a person-centred, factual manner. You’ll also help people live independently by supporting them with things like budget management, paying their bills and organising appointments. The ability to work safely and ensure contractual and regulatory compliance so our clients can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

*All roles are subject to an enhanced DBS check and suitable references. Sponsorship not available. You must have the right to live and work in the UK.

Key Care & Support are recruiting experienced Support Workers for our Day Opportunities - THE HUB in Sale, Manchester. We are support workers with a full clean UK driving licence (Which has been held for at least 2 years.) Company vehicles are provided.

Are you pursuing a fulfilling career that allows you to genuinely impact lives? If you have experience in Care, Social Work, or Support roles in the UK, we would be excited to hear from you! We have full and part-time vacancies, to help people to live as independently as they can in their own homes and in the community. (12 Months+ of UK experience required - Sponsorship not offered.) People with no formal experience but who do have informal experience and a passion to support vulnerable people are considered, as training can be given.We partner with individuals with learning disabilities and/or autism. We do this by providing high-quality, flexible services that support individuals, including young adults and children, to live as independently as possible in their own homes and in the community.

We are seeking people who are naturally compassionate and have a patient demeanour that ensures those you assist feel empowered, joyful, and are treated with fairness, respect, and dignity. Responsibilities may involve aiding individuals with bathroom use, medication management, and bathing assistance, though not every Support Worker position requires personal care tasks. strong organisational abilities to maintain precise records, performing all documentation and reporting in a person-centred, factual way. You will also aid individuals in living independently by assisting with budget management, bill payments, and appointment scheduling.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 - £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty - every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community at our day opportunities provision in Sale.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

Energy and enthusiasm to provide an outstanding level of support with daily tasks like cooking, cleaning, going shopping, travelling and taking part in activities in the community. Excellent communication skills which help people understand the world around them and prompts positive relationships. A naturally caring and patient personality ensuring the people you support feel liberated, happy, and are treated fairly, with respect and dignity. Great organisation skills to keep accurate records, carrying out all recording and reporting in a person-centred, factual manner. You’ll also help people live independently by supporting them with things like budget management, paying their bills and organising appointments. The ability to work safely and ensure contractual and regulatory compliance so our clients can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

*All roles are subject to an enhanced DBS check and suitable references.

We are seeking a Support Worker for a male in Bowdon, Altrincham. You will be supporting a Male in his 20's who is visually impaired, has mobility issues and autism. Adult enhanced care (driver essential).

Are you pursuing a fulfilling career that allows you to genuinely impact lives? If you have experience in Care, Social Work, or Support roles in the UK, we would be excited to hear from you! (12 Months+ of UK experience required - Sponsorship not offered.) People with no formal experience but who do have informal experience and a passion to support vulnerable people are considered, as training can be given.

We are seeking people who are naturally compassionate and have a patient demeanour that ensures those you assist feel empowered, joyful, and are treated with fairness, respect, and dignity. Responsibilities may involve aiding individuals with bathroom use, medication management, and bathing assistance, though not every Support Worker position requires personal care tasks. strong organisational abilities to maintain precise records, performing all documentation and reporting in a person-centred, factual way. You will also aid individuals in living independently by assisting with budget management, bill payments, and appointment scheduling.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 - £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty - every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community Supporting people with daily tasks such as cleaning, cooking, shopping, travelling.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

Energy and enthusiasm to provide an outstanding level of support with daily tasks like cooking, cleaning, going shopping, travelling and taking part in activities in the community. Excellent communication skills which help people understand the world around them and prompts positive relationships. A naturally caring and patient personality ensuring the people you support feel liberated, happy, and are treated fairly, with respect and dignity. Great organisation skills to keep accurate records, carrying out all recording and reporting in a person-centred, factual manner. You’ll also help people live independently by supporting them with things like budget management, paying their bills and organising appointments. The ability to work safely and ensure contractual and regulatory compliance so our clients can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

*All roles are subject to an enhanced DBS check and suitable references. Sponsorship not available. You must have the right to live and work in the UK.

Day Centre Lead Manager
The Hub. (Day Opportunities).
Sale, Manchester M33.
Salary: £35,000 per annum.

We are recruiting a Day Centre Manager for the Hub in Sale, Greater Manchester. You will be providing  a range of dynamic and person centred opportunities for people with Learning Disabilities and additional support needs, people with autism, people that can challenge service provision, and also services for adults with Physical Disabilities. This will entail leading and managing support teams within the Community Hub including:  

• Therapists
• Team Leaders
• Support Workers
• Transport assistants / community drivers

 You will shape services for people and ensure that a range of quality opportunities are provided within the allocated budget.  

JOB DESCRIPTION

• To be responsible for the provision of day opportunities for adults with enhanced support needs who access the Key Care & Support Community Hub provision. This will entail working with local community opportunities and engaging with voluntary sector partners. It will require close working with the Manager for Community and Outreach Services and when necessary covering that post.  
• Development of all policies and procedures ensuring they are relevant to the changing environment in day service provision.  
• Lead forums and working groups relevant to service development.  
• Be responsible for the agreement of appropriate packages of care and support for each person, including timely reviews. This will entail working closely with individual care management and health teams, carers and other stakeholders. Plans, reviews and opportunities should reflect the agreed Life Plans for each person.   
• Ensure that a range of appropriate, quality opportunities and therapies are provided ; encourage creative development of new ways of providing these  in an environment where resources are limited without detracting from the quality of opportunity provided.  
• Develop and lead the staff groups through a radical change in how day opportunities are provided; support staff as they work more flexibly and in a person centred way. Encourage and enable collaborative working with volunteers and partner agencies.    
• Ensure that the available budget for day services is distributed appropriately.  
• Deputise for the Manager of Community and Outreach services as and when required.  

MAIN DUTIES AND RESPONSIBILITIES   

• Manage teams, including a team of  therapists. Be responsible for the deployment of staff to meet person centred needs.  
• Liaise closely with care management and health teams and any other relevant professionals to ensure packages of care and support are appropriate, value for money, have positive outcomes and are reviewed regularly.   
• Ensure that person centred reviews are carried out for each person, evaluating their progress and the effectiveness of their programme. Ensure that adequate notice is given and that the appropriate people in the persons network of support are invited.  
• Ensure that activities and opportunities provided contribute to the overall agreed progression Life plan, and are an enjoyable leisure activity provided in a safe setting.  
• Lead positively, encourage and manage the use of building space by each user groups. Where necessary resolve conflicts between users, and ensure that where appropriate income is generated from use of the buildings and opportunities created.  
• Be available, as part of an on-call rota to respond to phone queries of an urgent nature regarding the overall service for Key Care & Support, buildings, and to staff who are working out of hours.   
• Lead and manage volunteers and staff from other groups who offer support and opportunities to people we support at the Community Hub   
• Lead on liaising with carers and other advocates.  
• Be responsible for managing the agreed budget, ensuring that expenditure remains within the set limits.  
• Ensure that appropriate travel support programmes are in place, and that transport arrangements are implemented safely.  
• Take overall responsibility for Health and Safety arrangements at Key Care & Support Community Hub.  
• Be part of the Service Provision Management Team.  
• Ensure that relevant information is collated and analysed on a regular basis, and provided to corporate colleagues as required.  
• Oversee an effective Information Centre.  
• Provide leadership in a learning environment where staff are encouraged to develop; be aware of good practice elsewhere, both locally and nationally.  
• Ensure that Policies and Procedures are adhered to and that staff are aware of their responsibilities.   

EXPERIENCE AND KNOWLEDGE

1. A Management Qualification 
2. Extensive experience of working in a related social care or health setting, including substantial experience at managerial level.  
3. Extensive experience of working with external agencies as partners 
4. Substantial experience of managing budgets  
5. Experience in recruiting and managing staff and volunteers  
6. Experience in arranging transport for customers  
7. Advanced knowledge of legislation relating to social care provision in general and disability legislation in particular  
8. Knowledge of Health and Safety Legislation and local policies and procedures in this area.  
9. Advanced knowledge of Safeguarding Adults policies and practice.  
10. Understanding of the social model of disability  
11. Advanced knowledge and understanding of the needs of people with Learning Difficulties with complex needs  
12. Understanding of the principles of Positive Behavioural Support.  
13. Understanding of the principles of Value for Money (VFM)  
14. Understanding of the importance of learning and development in service delivery  
15. Understanding of Equal Opportunities policy and the ability to deliver services within this framework.  
16. Understanding of principals and policies in relation to Quality, Health and Safety and customer care.  

SKILLS    

• Able to work effectively with people we support and their families.
• Able to lead, manage, mentor and motivate staff, paid and unpaid. 
• The ability to work successfully across professional organisations and in partnership with a range of stakeholders.  
• A strong person centred focus.  
• The ability to lead day opportunities, ensuring that reviews are completed, resources are allocated correctly and support plans designed creatively and effectively.  
• The ability to plan for a range of groups and individuals using day opportunities and allocating resources accordingly, including building space, staff and transport.  
• The ability to manage a budget effectively including reporting and forecasting.  
• The ability to manage performance effectively and the ability to run an effective Information Centre.  
• Ability to work with a wide range of information/data and consult as appropriate, and to act decisively when required. 
• Ability to adopt the most effective method for communicating messages, both orally and in writing, as appropriate to a diversity of audiences.  

You will be supporting *Leo, a young male in his 20's. Drivers are essential, you will be supporting Leo in the community.

We have the following hours to support *"Leo":

MONDAY:
7.5 hours (9:30– 17:00)

TUESDAY:
3.5 hours (9:30 - 13:30)
2.0 hours (19:00 - 21:00)
Total hours: 5.5 hours 

WEDNESDAY
5.5 hours (11:30 -17:00)

THURSDAY:
3.5 hours (9:30 – 13:30)
2.0 hours (19:00 – 21:00)
Total Hours: 5.5 hours 

FRIDAY:
3.0 hours (18:00 – 21:00)

Are you pursuing a fulfilling career that allows you to genuinely impact lives? If you have experience in Care, Social Work, or Support roles in the UK, we would be excited to hear from you! We have full and part-time vacancies, to help people to live as independently as they can in their own homes and in the community. (12 Months+ of UK experience required - Sponsorship not offered.) People with no formal experience but who do have informal experience and a passion to support vulnerable people are considered, as training can be given.

We partner with individuals with learning disabilities and/or autism. We do this by providing high-quality, flexible services that support individuals, including young adults and children, to live as independently as possible in their own homes and in the community.

We are seeking people who are naturally compassionate and have a patient demeanour that ensures those you assist feel empowered, joyful, and are treated with fairness, respect, and dignity. Responsibilities may involve aiding individuals with bathroom use, medication management, and bathing assistance, though not every Support Worker position requires personal care tasks. Strong organisational abilities to maintain precise records, performing all documentation and reporting in a person-centred, factual way. You will also aid individuals in living independently by assisting with budget management, bill payments, and appointment scheduling.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 - £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty - every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community Supporting people with daily tasks such as cleaning, cooking, shopping, travelling.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

The ability to work safely and ensure contractual and regulatory compliance so our clients can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

*All roles are subject to an enhanced DBS check and suitable references.

Are you pursuing a fulfilling career that allows you to genuinely impact lives? If you have experience in Care, Social Work, or Support roles in the UK, we would be excited to hear from you! We have full and part-time vacancies, to help people to live as independently as they can in their own homes and in the community. (12 Months+ of UK experience required - Sponsorship not offered.) People with no formal experience but who do have informal experience and a passion to support vulnerable people are considered, as training can be given.

We partner with individuals with learning disabilities and/or autism. We do this by providing high-quality, flexible services that support individuals, including young adults and children, to live as independently as possible in their own homes and in the community.

We are seeking people who are naturally compassionate and have a patient demeanour that ensures those you assist feel empowered, joyful, and are treated with fairness, respect, and dignity. Responsibilities may involve aiding individuals with bathroom use, medication management, and bathing assistance, though not every Support Worker position requires personal care tasks. Strong organisational abilities to maintain precise records, performing all documentation and reporting in a person-centred, factual way. You will also aid individuals in living independently by assisting with budget management, bill payments, and appointment scheduling.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 - £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty - every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community Supporting people with daily tasks such as cleaning, cooking, shopping, travelling.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

The ability to work safely and ensure contractual and regulatory compliance so that the individuals we support can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

*All roles are subject to an enhanced DBS check and suitable references.

We are seeking weekend children support workers in Urmston, to support children with additional needs. In the position of a Children's Support Worker, you are expected to offer a high standard of support that contributes to the comfort, dignity, freedom, and happiness of the individuals we serve. Having outstanding communication abilities and a naturally compassionate and patient character is essential.

Are you pursuing a fulfilling career that allows you to genuinely impact lives? If you have experience in Care, Social Work, or Support roles in the UK, please apply today. (12 Months+ of UK experience required – Sponsorship not offered.) People with no formal experience but who do have informal experience and a passion to support vulnerable people are considered, as training can be given.

We are a real living wage employer, and committed to paying everyone the real living wage.

What does Key Care & Support offer?

• Our salary starts at £26,208.00 – £28,080.00 (team leaders) each year
• We offer higher rates for bank holidays (£18.90 per hour)
• A generous sleep-rate of £60 per shift!
• You will receive 5.6 weeks holiday per year, which includes bank holidays
• Contribution to the NEST Pension Scheme
• Employees can access a 24/7 assistance program for advice and support at no cost
• We reward continuous service & loyalty – every 5 years with our Continuous Service Awards!
• We provide free training and opportunities for career advancement
• Monthly awards are given for excellence in service delivery
• You will receive a Birthday card along with a gift card

What will I be doing?

• Assisting individuals in accessing and engaging with their local community Supporting people with daily tasks such as cleaning, cooking, shopping, travelling.
• Empower people to live independently by supporting them with managing their budgets etc
• Ensuring that the individuals you support feel liberated, happy, and are treated with fairness, respect, and dignity.

Who are we looking for?

• A positive mindset combined with a strong desire to improve the lives of people
• We require a minimum of 12 months UK experience in a similar role
• Compassionate, caring and pro-active support workers

The ability to work safely and ensure contractual and regulatory compliance so that the individuals we support can trust, feel safe and have confidence in the support we provide.

You will be proactive, have a positive attitude, and a passion for helping others to be their best. At Key Care & Support, we value a diverse and inclusive workplace and intentionally plan for the success of our colleagues in everything we do. We are proud to be a Disability Confident Employer and encourage applicants with disabilities to apply for all roles with us.

Sponsorship not available - you must have the right to live and work in the UK.

Team leader role
Responsible to: Registered Manager
Direct line manager: Branch Manager/ Deputy Registered Manager/Shift Leader

SUMMARY OF ROLE:
To provide a key person to lead and develop the staff team and to people receiving support by adopting a person centred approach that fosters self-awareness, personal growth and gives each person the strongest voice with regards to decision making and lifestyle choices.  

OVERALL OBJECTIVES  

1. To assist the Branch Manager/ Deputy Registered Manager/ Shift Leader in the resource planning, coaching and mentoring of a team of staff and co-ordinating the daily provision of support and activities for customers to ensure the delivery of a high quality, responsive and efficient service. 
2. To provide care and support to people to enable them to maintain their tenancies and to achieve their aspirations for independent living. 
3. This job description is generic and applies to all Support Workers. The duties will be determined by the individual needs of the customers being supported. The context in which support is provided may vary according to the users’ living environment and may include site-based support, housing management and support, housing management only or floating support only. 
4. Depending upon location, the support provided may be to people with physical or sensory disabilities or people with learning disabilities or people with mental health related support needs or a combination of these.

 MAIN RESPONSIBILITIES, TASKS & DUTIES  

1. Care & support services 

• Identify individual support needs and through consultation and agreement with the team (and, where appropriate, their Care Manager/relevant professionals/family), devise and implement suitable support plans to ensure that identified support needs are met.  
• Encourage and support people to live as full and independently as possible within the local community, providing information, emotional, organisational and practical support and training as appropriate.  
• To carry out risk assessments as and when necessary due to the changing needs and aspirations of users. 
• Ensure compliance with CQC regulations and company policies and procedures.  
• Organise and provide appropriate support for people preparing to move-on to greater independence, including support through the move and resettlement into their new home. 
• Contribute to the protection of people we support from abuse and support people when they are distressed.  
• Liaise with other housing, health and social care professionals, benefits, welfare and advocacy agencies, and other landlords as well as family members, as appropriate.  
• To lead the support and care as designated by the Branch Manager/ Deputy Registered Manager/ Shift Leader
• Administer medication in line with medication policy and the individual’s care plans, ensure medication is ordered and all medication being dispensed by staff has per MAR (medication administration record) with clear guidance on administration requirements 
• Support individuals with regards to decision making and lifestyle choices enabling them to take control of their own lives, increasing independence. 
• Ensure all personal care tasks are carried out in line with the needs, wishes and preferences of the individual, following the care plan.  
• Support people to take an active role in the community by accessing local facilities and wider community resources in the spirit of social inclusion. 
• Support the development of person centred planning, ensuring each individual’s plan has meaningful and achievable goals.  
• Support people to develop and expand social networks and friendships.  
• To support people through the transition process.  
• Work as a keyworker/ co keyworker to coordinate and develop the support to the individual including Health Action Plans and Person Centred Plans. 
• Contribute to/attend reviews and multi-disciplinary meetings.  
• Work with individuals to promote healthy lifestyles; by liaising with local health care professionals. 
• Work in partnership with care managers and other professionals to maximise quality of life for individuals.  
• Develop positive relationships with family and carers.  
• Work in line with the company’s Adult/child Protection and Prevention of Abuse Policy and Whistle Blowing Policy to ensure that people are kept safe at all times.  
• Ensure the security of the building and the safety of the people living in their home 
• At all times to work within equal opportunities policy and procedure.  
• Ensure risk assessments are actioned as necessary, in line with policies and procedures. 
• To be flexible and responsive at all times to meet the changing needs of the service and the service users.  
• Organise and support service user holidays in line with the policy.  

2. Values and Attitudes 

• Support individuals in a non-judgemental way based on the principals of anti- discriminatory practice.  
• To treat individuals with respect and encourage them to express their individuality 

3. Staff & team working

• Work within a team, supporting colleagues and attending team meetings, recording and sharing information appropriately and confidentially.  
• To assist the Branch Manager/ Deputy Registered Manager / Shift Leader to achieve service objectives and assist in the development and implementation of policies, practices and procedures.  
• To conduct regular supervisions for support workers within your designated team in line with company policy 
• Keep up to date with issues relevant to housing & support, welfare benefits and other relevant legislation.  
• To undertake all core training required for this post and other training and professional development activities as required.  
• Undertake other delegated tasks and responsibilities that fall within your capabilities.  
• To be aware of and adhere to Key Care and support current values, policies & procedures.  
• To comply at all times with the company legal, contractual and regulatory responsibilities in relation to the above duties.  

4. Managing services

• To assist the care coordinator in the coaching and mentoring of a team of staff, co-ordinating the daily provision of support and activities for service users, ensuring the delivery of a high quality, responsive and efficient service. 
• To participate in devising staff rotas in conjunction with the Branch Manager/ Deputy Registered Manager/Shift Leader to ensure appropriate staffing levels are in place for a safe working environment.
• To be responsible for and actively support the regular assessment of individual needs through key working and support planning processes.
• To support the efficient use of resources within the service, monitoring and controlling spending within agreed budgets. 
• To assist the manager in effectively managing voids as and when required.  
• To be jointly responsible, with the Branch Manager/ Deputy Registered Manager/Shift Leader, in relation to all Health and Safety matters, ensuring at all times the service is compliant with Fire regulations and all Health and Safety workplace legislation and procedures detailed in our Health & Safety Policy.  
• To prepare and supply quality assurance data, report significant risks and take action to rectify any shortcomings.

5. Performance and Development 

• Maintain confidentiality.  
• To act as a positive role model at all times.  
• Ensure compliance with CQC regulations, and company policies and procedures.  
• Work in a way that meets the statutory requirements of employees under health and safety at work. 
• Adhere to the GSCC Codes of Practice and staff handbook.  
• At all times work within current legislation.  
• Enter actively into supervision and appraisal.  
• Attend training on a regular basis to ensure that all mandatory and personal training and development needs are met in line with company requirements. 
• To attend staff meetings.  
• To work within on call guidance.  
• To work in accordance with the company’s mobile phone and IT policies.  
• To behave in a manner that reflects positively on the company at all times.  
• To work closely with other members of the team for the ultimate benefit of the our individuals 

6. Finance 

• Support people to manage their resources and finances.  
• To give practical support to individuals in line with their care plan and policy.  
• To ensure that you give the Deputy Registered Manager all receipts, change and any accompanying paperwork before the end of your shift.  
• Financial discrepancies must be reported to the Deputy Registered Manager/Branch Manager immediately.  
• To keep updated with all financial policy and procedures.